TRAC Intermodal has been honored by CSX as a key supplier providing customer service excellence. It was one of nine companies that CSX recognized and the only company in the intermodal transportation business.
These suppliers are recognized for going “above and beyond the value of a contract, investing in customer support and thinking of CSX needs.”
To make the list, CSX said a key supplier must achieve a reservation fulfillment rate above 99 percent, accommodating double-digit year-over-year load volume increase.
“It’s a tremendous honor to be recognized by CSX as a key supplier,” said TRAC Intermodal President and Chief Executive Officer Keith Lovetro. “We’ve worked collaboratively with the CSX team to continuously improve the quality and reliability of service we provide intermodal customers. I’d like to thank CSX for this award and their ongoing support.”
TRAC Intermodal’s fleet consists of more than 267,000 chassis, serving 600 marine, 160 domestic and 60 depot locations in North America.