Amtrak Previews Onboard Service Changes

A service advisory posted on the Amtrak website last week briefly described coming on-board service changes including the inauguration of Viewliner II sleeping car service on eastern long-distance trains.

Amtrak did not give a date for when the Viewliner II sleepers will begin revenue service other than it would be “in the coming months.” Nor did it say which trains would get the new sleepers.

The announcement merely said they would be assigned to “trains on the East Coast” and would be the first addition to the Amtrak sleeping car fleet in more than 25 years.

The passenger carrier said sleeping car passengers will begin using upgraded bedding, towels and linens at an unspecified date.

This change will initially be made on the Auto Train that operates between the Washington area and Florida.

Also coming is the completion of renovations to Amfleet II coaches with new seating cushions, carpets, curtains and LED reading lights. These cars are used on the Chicago-New York/Boston Lake Shore Limited.

Since early 2016 sleeping car passengers on the Silver Star have not received meals as part of their fare as is the case on all other Amtrak overnight trains with sleeper service.

That will change on May 1 when flexible dining service comes to Nos. 91 and 92. It will be the same service as that provided on the Capitol Limited, Cardinal, City of New Orleans, Crescent, Lake Shore Limited and Silver Meteor.

Silver Star sleeper class passengers will have access to dining car reserved for their exclusive use.

Amtrak said traditional dining service will continue to be offered on the California Zephyr, Coast Starlight, Empire Builder, Southwest Chief, Sunset Limited, Texas Eagle and for sleeping car customers aboard the Auto Train.

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