CVSR Cancels Trains March 13 to April 12

The Cuyahoga Valley Scenic Railroad has canceled all trains scheduled to operate between March 13 and April 12 due to concerns about COVID-19.

In a notice posted on its website and distributed via an email blast, CVSR said it canceled trains in an effort to prevent the spread of the virus.

Passengers who have already purchased tickets for rides between March 13 and April 12 can submit them for an exchange, gift certificate reimbursement, or refund.

To receive one of those passengers should contact customer service at customerservice@cvsr.org.

The message suggested that some might want to consider donating their tickets back to the CVSR.

CVSR said that the expected high volume of calls and emails will mean that passengers should expect up to wait up to 24 hours for a response.

The railroad said it will adjust its operating plans as additional information becomes available from federal and state health officials, but it expects to resume operating on April 17.

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