CVSR Extends Service Suspension to April 30

The Cuyahoga Valley Scenic Railroad announced Monday it will extend its cancellation of train service through April 30 due to the COVID-19 pandemic.

In a statement, the CVSR said it acted in the interests of the safety and health of its passengers, staff and volunteers.

“CVSR feels a responsibility to the community and we believe the appropriate response to prevent the spread of COVID-19 is to cancel train rides,” the statement said.

Passengers who purchased tickets for rides between March 13 and April 30 will be able to submit them for an exchange, gift certificate reimbursement or refund by contacting customerservice@cvsr.org.

The railroad said that due to the high volume of calls and emails the customer service office is expecting a response may take up to 24 hours.

CVSR officials said they would adjust the operational plan as additional information becomes available from the federal Centers for Disease Control and Prevention and state health authorities.

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