RPA Says Amtrak Service is Deteriorating

Amtrak service in recent weeks has shown marked deterioration, the Rail Passengers Association said on its website last week.

RPA said on-time performance system-wide has declined due to freight train interference and slow orders.

Another factor has been mechanical breakdowns of Amtrak equipment that has delayed trains at their originating terminals and while en route.

The RPA post said that during March on-time performance fell to 21 percent. The Chicago-Washington Capitol Limited slipped to 19.9 percent while the New York-Miami Silver Star was at 16.9 percent and the New Orleans Sunset Limited at 17.8 percent.

RPA said its members have also complained about problems with the reservations system, particularly reaching Amtrak call centers.

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