New CN CEO Outlines Priorities

Canadian National CEO Tracy Robinson is now two months into her tenure as head of the Montreal-based railroad and has spent much of that time getting to know the system, including its workers and shippers.

During an earnings conference call with investors this week she laid out her priorities for CN. It was her first public comment since taking over as CEO on Feb. 28.

The first priority Robinson mentioned was focusing on improving velocity. At the same time CN needs to make more efficient use locomotives, cars and crews.

Robinson also spoke of better fitting its network to its strengths, tightening coordination between operations and marketing to ensure CN is able to deliver on its commitments to customers, and investing for growth and efficiency.

“We all know what this network and what this team is capable of doing,” Robinson said. “It’s not a matter of is it operating ratio or is it growth. I think it’s both.”

During the earning call Robinson announced that Doug MacDonald, currently CN’s senior vice president of special projects, was promoted to chief marketing officer.

Robinson replaced the retiring J.J. Ruest at CN. She worked for 27 years at Canadian Pacific and most recently was an executive for pipeline company TC Energy.

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