Worker Shortages Hindering Public Transit Agencies

Nearly all North American public transit agencies have worker shortages the American Public Transportation Association said this week.

The trade group said 96 percent of North American transit agencies responding to a survey it conducted do not have enough staff.

Eighty-four percent of agencies indicated the worker shortage is affecting their ability to provide regular service. The shortages are occurring at agencies in communities of all sizes.

“This shortage is complex, multifaceted, and connected to changes in the broader culture and economy,” said APTA President and CEO Paul Skoutelas. “This workforce shortage is the confluence of multiple factors and successfully responding to it will involve a comprehensive approach.”

APTA’s recommended steps to help ease the shortage in the short term includes increasing compensation, improving worker schedules, creating a positive work environment, and ensuring worker safety.

The APTA study also recommends building a resilient workforce development program.

Tags: American Public Transportation Association, public transit agencies