Posts Tagged ‘Amtrak sleeping cars’

Amtrak Refurbishing Interiors of Superliners

June 18, 2021

Amtrak publicity photo of the new seating designs for Superliner coaches.
The new seating shown here in a Superliner Sightseer Lounge will also be applied to dining cars.

Amtrak has begun a three-year program to renovate the interiors of its Superliner fleet with the first of the new look cars entering revenue service later this month.

The passenger carrier will spend $28 million to give all of its 450 bi-level Superliner cars new seating cushions and upholstery, carpets, LED lighting, tables and curtains.

Booths in lounge and dining cars are being replaced with seating with a distinctive arched seat back.

Sleeping cars will receive new bedding and towels. The new bedding was tested last year on the Auto Train.

A supply shortage means the refurbishment of sleeping cars won’t start until August. The new bedding and towels will be provided in all sleepers as soon as the supplies are available, including in unrefurbished cars.

In sleeping car bedrooms, the single-use containers will be replaced by large pump dispensers for soap, shampoo and conditioner.

Amtrak officials said this change is similar to what major hotel chains are doing in an effort to reduce the significant amount of trash generated by single-use containers.

Superliner cars were delivered to Amtrak in the 1980s and 1990s. They are assigned to all western long distance trains plus the Capitol Limited, City of New Orleans and Auto Train. At times, some Superliner cars have been assigned to Midwest corridor trains.

Amtrak displayed this week at Chicago Union Station cars that have already been refurbished.

Superliner dining cars will receive a look similar to that recently applied to Viewliner I sleeping cars including the same color scheme, fabric selections, and design elements.

The refurbishment is only a partial rebuild. Shop workers are not stripping the cars down to the walls and rebuilding the interiors.

Amtrak vice president Roger Harris said the carrier is replacing those things that can be replaced quickly.

For example, Harris said, Amtrak is not changing the lighting or anything that needs to be done during a heavy maintenance overhaul.

Larry Chestler, vice president, long distance service line, said the project is expected to be completed in 24 months with coaches completed in about 18 months.

The work is being done at the Beech Grove heavy maintenance shops in Indiana as well as maintenance shops in Seattle and New Orleans.

Chestler said just three cars will be out of service at any one time to be refurbished.

Resumption of Daily Service Yielding Fare Bargains

March 15, 2021

It didn’t take Amtrak long to make available additional sleeping car space and coach seats for the summer on long distance trains that have operated tri-weekly since last fall but will resume daily operation starting in late May.

Daily service will retrn on May 24, May 31 or June 7 depending on the route.

Those who are able to book shortly after the expanded service space and seats went up for sale were able to find some economical fares.

Amtrak’s yield management strategy ties fares to demand. So if you plan to travel this summer on a day when your train would have operated even on its tri-weekly schedule, you would have found high fares, an analysis published by Trains magazine found.

But for those able to travel on days when their train would not be serving the station from which they planned to depart, there are some bargains available for now.

For example, on one day that the Empire Builder was scheduled to operate in early June on the existing tri-weekly schedule coach seats from Chicago to Seattle were priced at,$245 while a roomette was selling for $1,074 for one adult and a bedroom was priced at $1,816 in a family room.

But on the following day coach seats were selling for $150, a roomette was $651, a family bedroom was $842 and a bedroom was priced at $1,210.

Amtrak’s Roger Harris, the carrier’s executive vice president and chief marketing and revenue, told Trains he is confident that demand this summer for coach seats and sleeping car rooms will be high enough to fill those seats and rooms at fares close to what Amtrak has charged in previous years.

“Under our original restoration metrics, we needed to see forward load factor bookings within 10 percent of historical levels, and we are actually ahead of that for this summer.”

That is likely to mean, the Trains analysis concluded that fares will not be drastically reduced across the board.

Amtrak has boosted its advertising budget by $10 million and Harris said the carrier will attempt to reach travelers through media channels it has not made much use of in recent years, particularly radio and television.

There won’t be a major advertising campaign in traditional media. Harris said Amtrak’s market’s efforts will continue to a more targeted digital advertising approach.

“It’s starting in March, because that’s when people begin planning trips and buying tickets,” Harris said.

Also look for unsold sleeping car space in a few months to be auctioned through the BidUp program that recently launched that enables passengers to upgrade from coach accommodations to business class and first class seats, particularly on corridor trains.

Full-Service Dining Expected Back on Amtrak Western Long Distance Trains

March 14, 2021

An Amtrak manager has told the Rail Passengers Association that full-service dining will return to six western long-distance trains once they resume daily operation in late May or early June.

Larry Chestler, who oversees Amtrak’s long distance trains, said the passenger carrier expects “something close to normal” this summer for sleeping car class bookings.

Chestler indicated that Amtrak wants to be able to offer a dining-car experience while tending to those who are anxious, fearful or do not desire the traditional communal dining experience that was common in dining cars before the COVID-19 pandemic.

In a post on its website, RPA said Amtrak managers said the carrier is still developing plans for dining service restoration that may include “some new options targeting improved safety and improved meal quality.”

Since late last spring, Amtrak has offered its flexible dining model aboard all western long distance trains.

Initially begun in June 2018 aboard the Capitol Limited and Lake Shore Limited, the flexible dining model involves serving prepackaged meals to sleeping car passengers in either the dining car or in their rooms.

The model, which was initially known as contemporary dining, was later expanded to all eastern long distance trains.

It meant a more limited offering of menu items and no more onboard food preparation other than heating already cooked meals.

It was a cost-cutting measure for Amtrak because it reduced dining service from three or more positions to one.

Onboard Amtrak food service workers displaced by the practice on the western trains were moved to the extra board.

Amtrak Daily Service Will Also Bring Some Service Enhancements

March 13, 2021

The restoration of daily operation to most of Amtrak’s long-distance trains starting in late May will also coincide with a spiffing up of some amenities aboard those trains.

Some long-distance trains are expected to see the return of traditional dining car service.

The intercity passenger carrier said new Viewliner II sleeping cars will be assigned to the Silver Meteor and Silver Star between New York and Miami.

The Auto Train sleeping cars will receive new and what Amtrak described as upgraded bedding, towels and linens. These will be provided to other long distance trains with sleeping car service during the summer.

Eastern trains assigned Amfleet II coaches will get new seating cushions, carpets, curtains and LED reading lights.

Amtrak said cars that went through a multi-year interior renovation program for Superliner and Viewliner I equipment, which includes new seating cushions, carpets and curtains, will enter revenue service this summer.

Although no date was given, new ALC-32 Siemens Charger locomotives will begin pulling long-distance trains this year.

They will replace the ubiquitous P42DC units that have been maintays since the middle 1990s.

The Moynihan Train Hall at Penn Station in New York will get a new Metropolitan Lounge for sleeping car passengers.

Unspecified enhancements will be made to the Auto Train.

It also remains to be seen how Amtrak will handle the restoration of traditional dining car meals.

Roger Harris, Amtrak’s executive vice president and chief marketing and revenue officer, said the carrier needs to work through the health implications of dining car operation.

“Communal dining is probably a non-starter for now, and you can work backward through food preparation and delivery,” he said.

Harris did not say which trains would receive traditional dining service. Well before the COVID-19 pandemic began Amtrak had ended full-service dining car service on all eastern long-distance trains except the Auto Train.

Traditional dining aboard the western long distance trains ended early in the pandemic in favor of serving prepackaged meals.

“It’s important to figure this out because it involves the recall of employees for the daily service this summer, so it’s a rather intertwined process,” Harris said. “There will be some food service decisions in the coming months but there will be further developments in the next year, as we get our new team really focused on this.”

Amtrak Sleeper Passengers Can Pre-Select Meals

October 1, 2020

Amtrak has begun giving sleeping car passengers the ability to choose their meals in advance of travel.

The option is now available for those riding the Capitol Limited, Cardinal, City of New Orleans, and Lake Shore Limited.

Passengers will be sent an email informing them of the option as well as offering an opportunity to view menus before selecting their meals.

Amtrak expects the ability to pre-select meals to be extended to the Silver Star and Silver Meteor in the coming weeks.

The meals on all of those trains are prepared off the train and heated onboard in a microwave oven.

Sleeping car passengers can have their meals delivered to their rooms or eat in a dining car reserved for the use of sleeping class passengers.

Amtrak currently only prepares meals onboard the Auto Train, having suspended the practice for Western long-distance trains during the depths of the COVID-19 pandemic.

However, the passenger carrier has said the suspension of on-board food preparation for Western long-distance trains is temporary and a notice on the carrier’s website indicated that full-serving dining on those trains is suspended through Dec. 15.

Travel Downturn Keeping Some Amtrak Fares Lower

March 17, 2020

Aside from fewer people traveling, the effect of the COVID-19 pandemic on Amtrak has meant greater availability of fares at lower levels, an analysis by Trains magazine has found.

The analysis found that coach and sleeping car fares are at their lowest price level on most routes.

Amtrak fares vary depending on demand on a given day. The higher the demand the more likely that fares are to be higher.

Trains reported that passengers who believe they will be able to travel during historic busy travel periods will find sleeping car fares higher than what can be had now but still lower than what those fares would be under normal circumstances when sleeping car rooms are often sold out.

A roomette this summer on the Chicago-Washington Capitol Limited can be had for $310, which matches the current adult roomette fare.

On the Chicago-New York Cardinal, roomettes are selling for $595 whereas last year during the summer they sold for $900.

The Cardinal has long had less sleeping car space than other eastern long-distance trains and thus its sleeping car fares have tended to be higher and space is harder to get.

Nos. 50 and 51 typically operate with one Viewliner sleeper although in recent weeks sleeping car space on the route has increased slightly with the assignment of a Viewliner baggage-dormitory car to the train.

The Trains analysis spot check found that a sleeping car accommodation on the Chicago-Los Angeles Southwest Chief can be had this summer for $740 whereas it current is priced at $604.

The respective fares for the California Zephyr (Chicago-Emeryville, California) are $685 for the summer versus $547 now and for the Chicago-Seattle/Portland Empire Builder they are $900 versus $513 now.

The COVID-19 has resulted in sleeping car accommodations being sold out northbound on the Auto Train through March 23 whereas southbound plenty of space is available.

When demand for the Auto Train is strong Amtrak has the option of expanding sleeping car consists from seven cars to eight.

The Auto Train equipment pool includes Amtrak’s only two Superliner sleepers that have only bedrooms on the upper level.